If you need to add or make changes to an existing order, please contact us as soon as possible. We will do everything we can to accommodate your request.
If you wish to cancel an online order, you may submit the information below. Please note that any requests to cancel your order is subject to our online Delivery Terms & Conditions and Return Policy.
Upon submitting your request by Email, please provide us with the following information:
- Full Name/Mailing Address:
- Order Number:
- Contact Phone Number:
- Email Address:
- Reason for Cancellation
Email to info@japanny.com
